Help centre
Email (Axigen)
Help articles for the Axigen email hosting platform.
What is Axigen webmail & how to sign in
Sign in to LochStudios Mail WebMail from the portal or mail.yourdomain.com. Use the full address and the mailbox password.
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Webmail basics: compose, reply, folders, search
Compose, reply, file, and search mail in LochStudios Mail WebMail. Folders stay on the server, so Outlook and phones see the same mailbox.
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Sync Calendar and Contacts (CalDAV and CardDAV) in Axigen
Sync LochStudios Mail (Axigen) calendars and contacts to a phone or desktop with CalDAV and CardDAV, or use them in WebMail.
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Set Up Axigen Email in Thunderbird
Add a LochStudios Mail (Axigen) mailbox to Mozilla Thunderbird on Windows, Mac, or Linux.
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Set Up Axigen Email in Microsoft Outlook
Add a LochStudios Mail (Axigen) mailbox to Outlook on Windows or Mac using IMAP, or open WebMail from the portal.
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Set Up Axigen Email on iPhone and iPad
Add a LochStudios Mail (Axigen) mailbox to the Mail app on iPhone or iPad, or open WebMail from the portal.
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Set Up Axigen Email on Android
Add a LochStudios Mail (Axigen) mailbox to Gmail or Outlook on Android, or open WebMail from the portal.
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Personalise Webmail settings (signature, display)
Set your LochStudios Mail WebMail signature, language, time zone, and display options. These apply in the browser, not in Outlook or phone apps.
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Managing your mailbox storage & quota in Axigen
See how much of your LochStudios Mail mailbox you are using, free space in WebMail, and what to do when you are near the limit.
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Manage Spam and the Quarantine in Axigen
Review the Spam folder in LochStudios Mail WebMail, recover a real message, and ask us to check our spam filtering if mail never arrived.
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Create Filters and Rules in Axigen Webmail
Create server-side rules in LochStudios Mail WebMail to file, copy, forward, or delete incoming mail by sender, subject, or other conditions.
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Change Your Axigen Mailbox Password
Change the mailbox password in LochStudios Mail WebMail, then update phones, desktop apps, and calendars that still use the old one.
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Axigen Email Server Settings (IMAP, POP3, and SMTP)
IMAP versus POP, SMTP for sending, and the hostnames and ports for LochStudios Mail (Axigen).
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Set Up an Out-of-Office Auto-Responder in Axigen
Turn on a vacation reply in LochStudios Mail WebMail, with a date range, subject, and message that still leaves incoming mail in the inbox.
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