Mail filters in Axigen Webmail help you automatically manage incoming messages. You can create rules to sort emails into folders, apply labels, forward messages, or delete unwanted mail based on conditions you define.
Steps to Create a Filter
### 1. Access the Filters Menu
- Log in to your Axigen Webmail account
- Click the Settings icon (gear icon) in the top-right corner
- Select Filters or Rules from the menu
### 2. Create a New Filter
- Click the + New Filter or Add Rule button
- Enter a name for your filter (e.g., "Work emails", "Newsletter cleanup")
### 3. Set Filter Conditions
Choose one or more conditions that incoming emails must match:
| Condition | Example |
|-----------|---------|
| From | Email address or domain (e.g., boss@company.com or @company.com) |
| To | Your email address or mailing list |
| Subject | Keywords or phrases (e.g., "Invoice", "Urgent") |
| Body/Content | Text that appears in the message body |
| Size | Messages larger or smaller than a specified size |
| Has attachment | Match messages with or without attachments |
For multiple conditions, choose Match all (AND logic) or Match any (OR logic).
### 4. Set Filter Actions
Once conditions are met, Axigen can automatically:
- Move to folder — Select a destination folder (Inbox, Archive, or a custom folder)
- Apply label/tag — Assign a category for easy viewing
- Forward to — Send a copy to another email address
- Delete/Mark as spam — Remove or quarantine the message
- Mark as read — Auto-mark messages as read
- Stop processing — Prevent other rules from applying to this message
### 5. Save and Test
- Click Save to enable the filter
- Send yourself a test email matching the conditions to confirm it works correctly
Tips and Best Practices
Layer your filters: Create multiple filters with different priorities. Axigen processes rules in order, so place more specific filters before general ones.
Avoid over-filtering: Don't filter important senders (e.g., banks, administrators) into folders automatically—review them first to prevent missing critical messages.
Use "Stop processing": If a message matches a filter you want to be final, enable "Stop processing" to prevent other rules from changing it.
Backup important rules: Write down or export your filter list so you can recreate them if needed during account migration.
Test with a sample: Before applying a filter to thousands of emails, test it on a few incoming messages to ensure the conditions work as expected.
Common Filter Examples
Organize newsletters:
- Condition: From contains newsletter@
- Action: Move to → "Newsletters" folder
Auto-archive promotional mail:
- Condition: Subject contains unsubscribe OR promotional
- Action: Move to → "Promotions" folder
Quarantine suspicious mail:
- Condition: From domain not in your contacts
- Action: Move to → "Spam" folder, Stop processing
Forward urgent messages:
- Condition: Subject contains URGENT OR CRITICAL
- Action: Forward to → Your mobile email address, Apply label → "High Priority"
If your filter isn't working as expected, verify that the conditions exactly match the email headers—some senders use different display names than their actual email addresses.