To set up your Axigen email account in an email client (Outlook, Thunderbird, iPhone, Android, etc.), you'll need your mail server details. Below are the standard Axigen server settings for connecting to your hosted email.
Your provider will supply the exact mail server hostname and domain. Common examples might be mail.yourdomain.com or imap.yourdomain.com.
IMAP Settings (Recommended)
IMAP keeps your emails synced across all devices.
| Setting | Value |
|---------|-------|
| Incoming (IMAP) Server | mail.yourdomain.com (or your provider's hostname) |
| IMAP Port | 143 (unencrypted) or 993 (SSL/TLS) |
| Security | SSL/TLS (recommended) or STARTTLS |
| Username | Your full email address (e.g., user@yourdomain.com) |
| Password | Your email account password |
POP3 Settings
POP3 downloads emails to your device and removes them from the server (by default).
| Setting | Value |
|---------|-------|
| Incoming (POP3) Server | mail.yourdomain.com (or your provider's hostname) |
| POP3 Port | 110 (unencrypted) or 995 (SSL/TLS) |
| Security | SSL/TLS (recommended) |
| Username | Your full email address (e.g., user@yourdomain.com) |
| Password | Your email account password |
Note: If you use POP3 on multiple devices, emails may not stay in sync. IMAP is generally better for multi-device access.
SMTP Settings (Outgoing)
SMTP is used to send emails from your account.
| Setting | Value |
|---------|-------|
| Outgoing (SMTP) Server | mail.yourdomain.com (or your provider's hostname) |
| SMTP Port | 587 (STARTTLS) or 465 (SSL/TLS) |
| Security | STARTTLS or SSL/TLS |
| Username | Your full email address (e.g., user@yourdomain.com) |
| Password | Your email account password |
| Require Authentication | Yes |
Which Ports Should You Use?
- Port 993 (IMAP/SSL) and Port 995 (POP3/SSL) use SSL encryption from the start of the connection.
- Port 143 (IMAP) and Port 587 (SMTP/STARTTLS) upgrade to encryption after initial connection.
- Port 465 (SMTP/SSL) is older but still widely supported; it uses SSL from the start.
Most modern clients default to encrypted ports (993, 995, 587, 465)—check your email client's security settings if you're unsure which to choose.
Testing Your Connection
After entering these settings in your email client:
1. Try sending a test email to yourself.
2. Wait a few seconds, then check if it appears in your inbox.
3. If emails don't arrive, verify the hostname, port, and password with your provider.
Still Having Trouble?
Contact your email provider with the exact error message from your email client. They can confirm the correct mail server hostname and check account status.