Every Beginner and Standard plan has a disk quota, a CPU and memory share, an I/O cap, and a file (inode) limit. Bandwidth, mailboxes, MariaDB databases, addon domains, subdomains, parked domains, and FTP accounts are unlimited. Use cPanel to see how the account is sitting against those numbers.
This article is for shared hosting. Open cPanel from the portal. Do not guess a hostname.
On a VPS you watch the server yourself. See Monitor Server Resources.
Open cPanel
- Sign in at the portal.
- Open the hosting service for the site.
- Click Log in to cPanel.
The Statistics sidebar
On the cPanel home page, the Statistics sidebar shows used versus allowed for the account.
Typical rows:
- Disk Usage: website files, mail stored on the account, databases, logs, and backups you saved inside cPanel. Hourly copies we keep sit on a separate server and do not count. See Check Disk Usage.
- Bandwidth: data transferred this month. Every shared plan includes unlimited bandwidth. This bar is a counter, not a cap.
- File Usage: how many files and folders the account has (inodes). Each email, image, cache file, and directory uses one. You can hit this limit while disk still has free space.
- CPU Usage and Memory Usage (when the theme shows them): the same limits as Resource Usage below.
- Account counts (email, databases, addon domains, FTP): these stay unlimited on Beginner and Standard plans. The numbers are how many you have created, not a ceiling.
Hover or tap a bar for the exact figures.
Resource Usage (CPU, memory, I/O)
In the Metrics section, open Resource Usage. Some themes label this CPU and Concurrent Connection Usage. A Current Usage box on the home page, if you have one, opens the same screen.
The snapshot at the top is the account right now against the plan limits. Below that are graphs for the last 24 hours (change the period if you need a longer view).
| Graph | What it measures |
|---|---|
| CPU | Processor time. 100% is one full core. |
| Physical Memory (RAM) | Working memory for PHP, cron, mail, and other processes on the account. Watch this bar, not Virtual Memory. |
| I/O | How fast the account can read and write disk. |
| Entry Processes | How many web requests can start at once. A flood of visitors or a slow script can fill this even when CPU looks fine. |
| Number of Processes | All processes the account is running (PHP, cron, mail). |
| IOPS | Disk operations per second. Spiky when many tiny files are read or written. |
If the page says the account was limited in the last 24 hours, a graph hit its ceiling. The site may have loaded slowly or shown an error for some visitors. That is the account limit, not a broken server.
Plan limits
Your live usage is on the Resource Usage page. The cards at /hosting/browse list Disk, CPU, Memory, Inodes, and I/O for each plan.
| Plan | Disk | CPU | Memory | I/O | Inodes (soft / hard) |
|---|---|---|---|---|---|
| Beginner Level 1 | 500 MB | 100% | 1 GB | 8 MB/s | 300,000 / 350,000 |
| Beginner Level 2 | 1 GB | 100% | 1 GB | 8 MB/s | 300,000 / 350,000 |
| Beginner Level 3 | 2 GB | 100% | 1 GB | 8 MB/s | 300,000 / 350,000 |
| Beginner Level 4 | 5 GB | 100% | 1 GB | 8 MB/s | 300,000 / 350,000 |
| Economy | 10 GB | 100% | 1 GB | 8 MB/s | 300,000 / 350,000 |
| Business | 25 GB | 200% | 2 GB | 12 MB/s | 300,000 / 350,000 |
| Enterprise | 75 GB | 300% | 4 GB | 35 MB/s | 750,000 / 852,000 |
| Enterprise Plus | 100 GB | 400% | 6 GB | 50 MB/s | 1,000,000 / 1,100,000 |
File Usage (inodes)
File Usage lives on the Statistics sidebar. It is not the same as disk space.
- Soft and hard limits are on the plan card (table above).
- Common causes of a high count: mail left on the server, WordPress cache and session files, leftover backups, and many tiny thumbnails.
- Free files the same way you free disk: Check Disk Usage, empty Trash in Webmail (Roundcube), and remove unused plugins and caches.
You cannot create new files once you are at the hard limit, even if Disk Usage still has room.
Metrics: bandwidth, visitors, and errors
Still under Metrics:
- Bandwidth lists transfer by domain, HTTP, and mail. Use it to see which site is busy. It is not a monthly cap.
- Visitors shows recent hits.
- Errors lists recent HTTP errors the web server logged. Useful after a plugin update or a spike.
- Awstats, Webalizer, and Analog Stats are older traffic reports if you want more history.
These tools describe traffic. They do not raise or lower the CPU or memory limits.
Shared hosting allows 1000 emails per hour from the account. That send cap is separate from bandwidth. Split large sends, or open a support ticket if you need a different setup.
If Bandwidth or Visitors jump and you have no matching audience, open a support ticket and we will look with you.
What is unlimited
On every Beginner and Standard plan you can create as many of these as you need:
- Bandwidth
- Email accounts
- MariaDB databases
- Addon domains, subdomains, and parked domains (aliases)
- FTP accounts
- Mailing lists
Mailboxes still share the disk and file quotas with the website. Unlimited count does not mean unlimited storage. See Create an email account and Create a MySQL Database and User.
When a graph stays high
- Note which bar is full: CPU, memory, I/O, entry processes, disk, or File Usage.
- For disk or files, work through Check Disk Usage.
- For CPU or memory, look at heavy plugins, uncached WordPress, a cron that runs too often, or a traffic spike. Speed Up Your WordPress Site covers caching and images.
- Turn off a cron you do not need under Cron Jobs if a script is looping. See Set up a cron job.
- If the site is growing and the graphs sit near the top most of the day, compare the next plan at /hosting/browse or open a support ticket. We will move the account.
Do not leave the account sitting at 100% disk or at the file limit. New mail and plugin updates can fail until there is room.
If the site is down and you are not sure why, start with My website is down - what to check first or open a support ticket and tell us which Resource Usage graph was high.