Help centre
Security
Passwords, phishing, SSL/HTTPS, keeping your site secure and recovering from a hack.
What to do if your website is hacked
Isolate a compromised site on our hosting, restore from the hourly copies we keep, close the door, and stop it happening again.
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Understanding SSL/TLS and HTTPS
What HTTPS does, how AutoSSL issues a Let's Encrypt certificate on our shared hosting, and how to force HTTPS. VPS uses Certbot.
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Recognise and avoid phishing emails
Spot fake mail that pretends to be LochStudios or another company, and what to do if you clicked a link or typed a password.
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Keep your website secure (updates, backups, least privilege)
Keep a site on our shared hosting or VPS safer with updates, the hourly copies we already keep, and logins that only have the access they need.
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Create strong passwords and use a password manager
Pick a long unique password for every LochStudios login, store it in a password manager, and turn on portal two-factor authentication.
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