We register domain names and keep them in the portal. Search at /domains or, once you are signed in, under Domains. You must be signed in so the domain attaches to your account.
Already own the name somewhere else? Move it with Transfer a domain to us.
Search for a name
A domain is the address people type, for example yourname.com.au. Pick something short, easy to spell, and clearly yours.
- Open /domains, or sign in at the portal and open Domains.
- Enter the name you want.
- We show whether it is available and the price for the term you chose.
- Click Register on a free name.
If you are not signed in, we ask you to sign in (or create an account) before the order. If you cannot get in, open a support ticket.
A name that is already taken cannot be registered again. If you already own it, transfer it to us. Otherwise try another name or a different extension.
Choose an extension
The part after the name is the extension (TLD). Search shows what we sell for that name. Common choices:
.com.auand.net.auif you are an Australian business.aufor an Australian name without the extra label.comwhen you want a generic name- Other extensions we list in the search
.com.au, .net.au, and .org.au need an Australian business number (ABN, ACN, or registered business number) at checkout. Direct .au does not always need one.
The search is the live price. We do not list prices in this article.
Review the order
The review page is titled Register plus the domain.
- Confirm the name.
- Choose the term. One year is typical. The longest term depends on the extension (up to 10 years).
- Check the total. That is what the invoice will be.
Use Back to search if you want a different name.
Registrant details
These details go to the registry as the official owner. Required:
- First name and last name
- Address, suburb or city, and postcode
- Country (and state or region when the form asks)
Phone is optional but useful. For .com.au, .net.au, and .org.au, add the Australian business number.
Keep the registrant email current and monitored. Some registries also write there for renewals and transfers. See Domain renewals, expiry and auto-renew.
ID protection (WHOIS privacy) is turned on for new names when the extension allows it. Public WHOIS then hides your name, address, phone, and email. .au policy requires registrant details in WHOIS, so the toggle is not available there. You can turn ID protection on or off later from Domain settings. See Get your EPP/transfer code and enable domain privacy.
Place the order and pay
- Click Place order & pay invoice.
- Pay the invoice. Registration does not start until payment is confirmed.
- After you pay, the order on Domains moves from Awaiting payment to Queued to register, then Registering, then Registered.
If you leave before paying, open Domains, find the row under Your domain orders, and click Pay invoice. You can also open the invoice from Billing.
Do not reply to the invoice email for help. Open a support ticket.
After the name is yours
The domain appears under Your registered domains. Click Manage.
New domains are created with auto-renew on. Leave it on so we invoice the next term before expiry.
From Manage you can:
- Read Next due and Expiry
- Open DNS and edit records
- Turn auto-renew on or off. On supported extensions you can also turn ID protection and transfer lock on or off
- Edit registrant contacts
DNS for a domain registered with us is in the portal: Domains → the domain → DNS. AtlasDNS is the default. Our nameservers are:
ns1.atlasdns.net.au
ns2.atlasdns.net.au
ns3.atlasdns.net.auDo not point the name at a third-party DNS host. To put a website on it, see Point your domain at your hosting. After hosting is ready, start with Getting started after you order hosting.
The domain, shared hosting, and LochStudios Mail are separate services. Registering a name does not create a website or mailboxes.
Most generic extensions also lock transfers for about 60 days after a new registration. Plan to keep the name with us for that window.
If something looks wrong
The name shows as not available
- Check the spelling and the extension.
- If you already own it, transfer it.
- Some premium names are not offered. Pick another name if the search says so.
I placed the order but have not paid
Pay the invoice from Your domain orders or Billing. Unpaid orders stay on Awaiting payment and the name is not registered yet.
Payment went through, but the order is still queued or registering
Give it a little time. If it sits there, or the order shows as failed, open a support ticket. Do not pay a second time until we have looked.
The form asks for a business number I do not have
.com.au, .net.au, and .org.au need an Australian business number. Use .au or another extension, or open a support ticket.
I cannot start the order
You need a signed-in portal account with a client attached. Open a support ticket and we will set you up.
Need a hand choosing a name or an extension? Open a support ticket.